Lounge Visit

Our "Lounge Visit" support articles cover everything from booking and accessing lounges to amenities and services offered.

How old does the primary guest need to be to access the lounge?
For most lounges, at least one guest in the party needs to be at least 18 years of age.  In some lounges in Canada and the United States, this requirement m...
Fri, 24 Sep, 2021 at 11:14 PM
Can I stay in the lounge longer than the specified time limit?
If you would like to stay in the lounge longer that the specified time you are more than welcome to make as many reservations as needed to cover your time i...
Fri, 24 Sep, 2021 at 11:14 PM
Can I access the lounge without going through security?
In some cases, it may be possible to access a departure lounge before going through security. This is typically only available in a few airports around the ...
Mon, 2 Jan, 2023 at 2:35 PM
What do I have to present to enter the lounge?
Your LoungePair confirmation and boarding pass are required to enter the lounge. In certain cases, the lounge staff may ask for ID. If your offer is accepte...
Tue, 15 Feb, 2022 at 11:48 AM
Are there any restrictions on accessing a given lounge?
There are a few possible restrictions to keep in mind when accessing airport lounges.  Some lounges may have age restrictions, requiring visitors to be ...
Mon, 2 Jan, 2023 at 2:39 PM
Can I stay in the lounge for my overnight layover?
Yes, as long as the lounge is open overnight and you've made a reservation, you should be able to stay overnight inside the lounge. Please refer to the ...
Mon, 2 Jan, 2023 at 2:43 PM
Can I use the lounge regardless of frequent flyer status or class of travel?
Yes, you do not need to be flying in premium class or have a frequent flyer status to make an offer or purchase lounge access with LoungePair. With our plat...
Sun, 25 Dec, 2022 at 11:35 PM