Get help with payment related questions in our "Payment" support articles. Learn how to pay for your lounge reservation, how to use a voucher or promo code, and how to resolve payment issues.

What types of credit and debit cards do you accept?
We accept payment with Visa, Mastercard, American Express, Diners Club, UnionPay, Discover and JCB.
Mon, 26 Dec, 2022 at 12:03 AM
Will I have to present my credit or debit card at the lounge for verification?
No, you should be fine as long as you have your LoungePair confirmation, a valid boarding pass, and ID.
Mon, 26 Dec, 2022 at 12:44 AM
Are taxes or additional fees included in my purchase?
Taxes are included in your purchase. Some lounges may provide additional amenities that you can purchase for an additional fee, like premium beverages a...
Mon, 26 Dec, 2022 at 12:13 AM
Why is My Lounge Pass Not Pre-Paid?
Question: I've made a successful bid for a lounge, and the confirmation email says that the pass is not pre-paid and has to be paid at the lounge. W...
Tue, 5 Sep, 2023 at 2:33 AM