Payment

Get help with payment questions for lounge reservations. Learn about using vouchers, promo codes, and resolving payment issues.

What types of credit and debit cards do you accept?
We accept payment with Visa, Mastercard, American Express, Diners Club, UnionPay, Discover and JCB.
Mon, 26 Dec, 2022 at 12:03 AM
Will I have to present my credit or debit card at the lounge for verification?
No, you should be fine as long as you have your LoungePair confirmation, a valid boarding pass, and ID.
Mon, 26 Dec, 2022 at 12:44 AM
Are taxes or additional fees included in my purchase?
Taxes are included in your purchase. Some lounges may provide additional amenities that you can purchase for an additional fee, like premium beverages a...
Mon, 26 Dec, 2022 at 12:13 AM
Why is My Lounge Pass Not Pre-Paid?
Question: I've made a successful bid for a lounge, and the confirmation email says that the pass is not pre-paid and has to be paid at the lounge. W...
Tue, 5 Sep, 2023 at 2:33 AM