Question:
I've made a bid for Sleep 'n Fly for a cabin or bunk room, but the confirmation email shows only 1 adult. I am travelling with X number of people. Help!
Answer:
We understand that seeing "1 adult" on your bid confirmation email can be confusing, especially when you're planning to travel with more people. Rest assured, we've got you covered.
Our bid confirmation emails are primarily designed for standard airport lounges, where pricing usually works on a per-person basis. However, sleep 'n fly offer various sleep pod and room products with fixed capacities, such as accommodations for two adults and one child.
So, here's the good news: The room capacity displayed on our website at the time you made your bid is the actual number of people allowed to use that room, should your bid be successful. You don't need separate bids for each person; one bid covers everyone listed under that room's capacity.