Making a Bid

Get help making a bid with our support articles. Find answers to FAQs, tips for success, and more on our platform.

How do I bid for access to a lounge?
Making a bid for airport lounge access on LoungePair is a simple and straightforward process. We have a video below, plus step-by-step written instructions....
Wed, 14 Feb, 2024 at 10:34 PM
Do I Need to Enter Names for All Guests When Making a Bid?
Short Answer No, you don't need to enter the names of all guests. Just provide the name of the primary guest—this is the person who will be responsible...
Wed, 30 Aug, 2023 at 9:28 PM
My bid was accepted by the lounge, but it comes with a time limit. When does this time limit start?
The time limit on your visit will start from the time you check into the lounge. Note however that you must arrive within 15 minutes of the requested time.
Mon, 26 Dec, 2022 at 12:05 AM
If I make a successful offer to the lounge but am unable to make it to the lounge for whatever reason, what happens?
If you are unable to make use of your confirmed lounge booking, you will forfeit access and will not receive a refund. If the reason is due to a travel dela...
Sat, 25 Sep, 2021 at 3:06 PM
I am not sure precisely when I will enter the lounge. What time should I select?
We allow all customers who make a successful offer with us to access the lounge within 15 minutes of your reservation time, either before or after.  For...
Sat, 19 Feb, 2022 at 10:08 PM
My offer to the lounge was not accepted. Why could this be?
There are several reasons why your offer to access a lounge through LoungePair may not have been accepted. Here are some possible explanations: Capacit...
Mon, 26 Dec, 2022 at 12:41 AM
Can I make an offer to a lounge on behalf of a family member or friend?
Yes, when you are making the offer be sure to enter their name and email address on this screen: You can use your own credit card for payment.
Sun, 21 Jan, 2024 at 8:01 AM
How much should I bid for access?
If you're looking to gain access to an airport lounge (sleep 'n fly in Doha and Dubai only) and are considering making an offer, the amount you shou...
Sun, 29 Sep, 2024 at 9:07 PM
Can I make an offer for lounge access while I am at the airport?
It is possible to make an offer for airport lounge access while you are at the airport, however it may not always be the most efficient option.  Many ai...
Mon, 26 Dec, 2022 at 12:28 AM
How far in advance can I make an offer to a lounge?
You can make an offer for lounge access at any time, even on the day of your travel. However, it's generally a good idea to make your offer as far in ad...
Mon, 26 Dec, 2022 at 12:32 AM