Making Your Offer

How long can I stay in the lounge?
If your offer is accepted, you can enter the lounge at the time you selected and stay in the lounge until closing time or when you leave to board your fligh...
Sat, 25 Sep, 2021 at 3:13 PM
Is only one name required if I am making an offer for myself and other guests?
Yes, you will only be required to enter the name of one designated guest from your party.
Sat, 25 Sep, 2021 at 3:13 PM
What types of credit and debit cards do you accept?
We accept payment with Visa, Mastercard and American Express.
Fri, 24 Sep, 2021 at 11:14 PM
My offer was accepted by the lounge, but it comes with a time limit. When does this time limit start?
Your time limit will start from the time you check into the lounge.
Sat, 25 Sep, 2021 at 3:06 PM
Will I have to present my credit card at the lounge for verification?
No, you should be fine as long as you have your LoungePair confirmation, a valid boarding pass, and ID.
Fri, 24 Sep, 2021 at 11:14 PM
How do I make an offer to the lounge?
To make an offer to an airport lounge, start by visiting our web app at From here you can browse airports and select a lounge that y...
Sat, 25 Sep, 2021 at 3:17 PM
If I make a successful offer to the lounge but am unable to make it to the lounge for whatever reason, what happens?
If you are unable to make use of your confirmed lounge booking, you will forfeit access and will not receive a refund. If the reason is due to a travel dela...
Sat, 25 Sep, 2021 at 3:06 PM
I am not sure precisely when I will enter the lounge. What time should I select?
We allow all customers who make a successful offer with us to access the lounge within 15 minutes of your reservation time, either before or after.  For...
Sat, 19 Feb, 2022 at 10:08 PM
Does LoungePair offer a membership program?
Currently, we only offer the ability to make an offer for or purchase single visit access.
Sat, 25 Sep, 2021 at 3:17 PM
Are taxes or additional fees included in my lounge offer?
Taxes are included in your lounge offer. Some lounges may provide additional amenities that you can purchase for an additional fee, like premium beverag...
Sat, 25 Sep, 2021 at 3:11 PM