Purchasing a lounge access pass on LoungePair is a simple and straightforward process. We have a video below, plus step-by-step written instructions.


Video

This video explains how to bid or buy access on our website.



Step-by-Step Instructions

  1. Go to our website and search for the airport you'll be flying from. You can enter the airport name or IATA code.

    Search Function on the LoungePair Website showing IATAs and airport lounges

  2. Once you've selected your airport, you'll see a list of available lounges. These lounges may have multiple offers, so you can choose the one that best fits your needs. Some offers may be more expensive, but more flexible in terms of the times and days that you can use. The lounges that can be booked direct through LoungePair are shown with a plane logo.

    List of lounges on the IATA Page of the LoungePair website that offers are available for, using Heathrow Airport as the example

  3. To purchase a lounge pass, simply click on the "Buy now" button and then select your preferred payment currency. A box will then appear allowing you to input your booking email address, the number of passes you want to buy, and to select whether you would like to make your pass refundable or not. Click buy now again, you'll be taken to the checkout page. Here, you can enter your payment information using our secure Stripe checkout system.


     Dialog box that appears after selecting buy now on LoungePair, showing options for making refundable


  4. If we don't offer the pass ourselves, you'll just see a price and an outbound link button, to the source of the offer. Click on the button to be redirected to the third-party website where you can complete your purchase. Alternatively, there may be an option to bid for access. More instructions on bidding can be found here.

    Example of outbound website link on LoungePair website


  5. After your purchase is complete, you'll receive a voucher with a QR code that you can use to access the lounge. Be sure to add your name, and bring this voucher, along with your boarding pass and identification, to the lounge.

    Example QR code lounge pass on LoungePair website


That's it! With just a few clicks, you can easily purchase airport lounge access on LoungePair and make your travel experience more comfortable and stress-free.

If you have any questions, don't hesitate to reach out to our support team.