Support

Airport lounges are designed to provide a comfortable and relaxing space for travelers. As such, most lounges offer a variety of amenities to help make your...

When you purchase airport lounge access through LoungePair, you are able to stay in the lounge for a specific duration, as selected at the time of purchase....

Lounges all impose their own dress code however as a general rule please expect a smart/casual dress code- no hats, football shirts, ripped jeans or shorts.

No. Just be sure that the lounge is in a Terminal or Concourse that is accessible to you.

No, you do not need any type of membership to access the lounge if you have purchased access through LoungePair. 

Yes, if you purchase lounge access with LoungePair, whether via a successful bid or direct purchase, we guarantee your access. All you must do is present yo...

When you purchase lounge access with LoungePair, you have acquired access to the specific lounge that is listed on your confirmation. If you visit a lounge ...

The QR code and written confirmation number that you will receive on your phone will suffice - save paper!

Yes, if there is a landside (outside security) lounge available you should be able to access the lounge.  If there is not a landside lounge, you will need t...

For an overview of what to expect with your luggage during transit, here are a few key points to consider: If you are flying on a single reservation fo...