If you need to cancel your lounge booking or voucher with LoungePair, there are a few things you should know.
Firstly, confirmed bookings and vouchers are non-refundable.
However, we understand that circumstances can change, and we want to do our best to help. If you need to cancel your booking or voucher due to a change in your travel plans, or for any other reason, please contact us at [email protected]. Include your booking confirmation number and details of your request in the email.
We will do our best to assist you and propose alternative options, such as rescheduling your booking or voucher for a different date or lounge. However, please keep in mind that we cannot guarantee that these options will be available.
It is always a good idea to have travel insurance in case your plans change or are cancelled. This can provide coverage for unexpected expenses, such as the cost of purchasing a new lounge voucher.
We hope this information helps you understand the process for cancelling your lounge booking or voucher on LoungePair. If you have any further questions, don't hesitate to reach out to our support team for assistance.